Airline Ratings Show Improvements
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Airline Ratings Show Improvements

Title: Airline Ratings Show Improvements

Published: Tue, 7 Apr 2009

Description: The airline quality ratings are in, and the industry passes with flying colors. The industry pulled off its highest score since 2004, but experts say it's not time to celebrate just yet.

Full Article: http://www.myfoxboston.com/dpp/news/dpgo_Airline_Ratings_Show_Improvements_SAB_040720092392578

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Automatically Generated Transcript (may not be 100% accurate)

" The airline quality ratings -- and the industry passes with flying colors. Based on analysis from the US Department of Transportation data the ratings -- air carriers. -- customer service performance each air carrier gets marks for on time performance baggage handling. Denied boarding and customer complaints. This is say new day for the airline industry is spent days that we've been hopeful for 45 years today that. The downward trend in overall airline quality. Would stop. At the top of the class Hawaiian airlines low cost carriers AirTran jetBlue round out the top three. Northwest Airlines placing important that the top seventeen major US airlines regional carriers were at the bottom. With the worst ratings going to delta affiliate Atlantic out the airlines. Lets passengers took this -- in 2008 due to an ailing economy but those who didn't lives on improvements. Flights arrived on time more often and fewer bags were lost. Still experts say few were air travelers continue to."

" Lady in the ridership shall we say is going to be difficult. And the airlines -- trying to adjust that through their views capacity reductions. So what are we in the city. -- Higher price this. In less access to some of the places people --"

" Experts say now that time to make improvements like building more runways and bringing in new technology. A few ways to keep the airline industry soaring for years to. Rick Leventhal Fox News."

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